Privacy Policy
Last Updated: September 26, 2026
Welcome to RBA Pattern Hub. We respect your privacy and are committed to protecting your personal information when you use our website and purchase our digital garment patterns.
Information We Collect
When you create an account, place an order, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Order and download details
- Information provided through customer support
How We Use Your Information
We use your information to:
- Process and manage orders
- Provide digital pattern downloads
- Provide customer support
- Process requested pattern edits
- Send order and download information
- Improve our website and services
- Prevent fraud and spam
Digital Pattern Downloads & Editing
- Purchased digital patterns are available for unlimited downloads, subject to website/account availability.
- Customers can request up to 2 edits per purchased style.
- Editing requests must relate to the purchased pattern and may be subject to our pattern-editing terms.
- Digital products are delivered electronically; no physical product will be shipped.
Cookies
Our website may use cookies to maintain your account, shopping cart, purchases, downloads, and website functionality.
Payments
Payments may be processed through third-party payment providers. We do not normally store complete card or banking details on our website.
Information Sharing
We may share necessary information with payment providers, hosting services, download services, security services, and other providers required to operate our website.
We do not sell your personal information.
Data Retention
We retain customer and order information as necessary to provide our services, manage purchases and downloads, provide customer support, and meet legal requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.